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Elizabeth Evans
Partnership Communications Coordinator, Community Solutions

Community Solutions, 100&Change awardee, accelerated an end to homelessness in communities across the United States and Canada and built support for the movement to solve homelessness.

In 2021, Community Solutions’ Built for Zero movement grew to 98 communities and three more U.S. communities and two international cities reached functional zero.

We wanted to share some of the moments that inspired us in 2021.



Bakersfield, California, announced functional zero.

Bakersfield/Kern County became the fifth community in the country to be certified for reaching functional zero for chronic homelessness—and the first in California to achieve this milestone.



London, Ontario, became the first non-U.S. community to announce functional zero for veterans.

Built for Zero Canada confirmed London as the first community outside the U.S. to achieve functional zero for veteran homelessness. Built for Zero Canada is a national movement of 39 communities working to end chronic and veteran homelessness as a first step to ending all homelessness, powered by the Canadian Alliance to End Homelessness.

Built for Zero worked to equip the homeless sector with racial equity tools.

In 2021, Built for Zero communities continued to work toward addressing racial disparities in their homeless response systems. One way they are doing this is by implementing a framework to help assess the racial equity of their systems. This framework is just one tool in the movement toward racial equity, driven by a growing coalition of organizations within the sector.



The National Racial Equity Working Group released a video on racism and homelessness.

The National Racial Equity Working Group is made up of more than 30 national organizations (including Community Solutions) that are committed to centering racial equity in the response to homelessness across the United States. They released a video that addresses the importance of racial equity in homeless response systems.



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We recognized the 31 communities that reduced homelessness throughout the first year of the pandemic.

During the first year of the pandemic, 31 Built for Zero communities made a reduction in homelessness for one or more populations in 2020. Three communities reached functional zero, measurably ending homelessness for a population.


apartment building with sidewalk


This project has the potential to serve as a new model for more affordable housing for other communities across the country.

The city of Santa Fe and Community Solutions purchased the Santa Fe Suites hotel and converted it into a mix of affordably priced rental units for people exiting homelessness. The project knitted together social impact investment and funding from the city, which contributed $2 million in CARES Act funds. This project has the potential to serve as a new model for more affordable housing for other communities across the country.



nine people on a zoom call


Community Solutions was awarded MacArthur 100&Change grant.

MacArthur awarded a grant of $100 million over five years to Community Solutions to accelerate an end to homelessness through Built for Zero. Community Solutions was selected out of 775 applicants, which included these organizations as finalists: the Clinton Health Access Initiative & Murdoch Children’s Research Institute, National Geographic Pristine Seas, Project ECHO, Report for America, and the World Mosquito Program.



Built for Zero community of Rockford, Illinois, was featured in new book.

In “Power to the Public: The Promise of Public Interest Technology,” Tara Dawson McGuinness and Hana Schank described a new approach to solving our world’s problems: public interest technology. The book featuredv Rockford, Illinois, a community that leveraged data-driven systems to functionally end chronic and veteran homelessness.



group shot of fourteen people outside


Crater Region, Virginia, reached functional zero for veteran homelessness.

The Crater Region of Virginia came together to reach a functional end to veteran homelessness—and now it is working to sustain it. Amid the challenges of the pandemic, the team powered through to functional zero thanks to a powerfully supportive network dedicated to ending homelessness in the region.



Fremont County, Colorado, announced functional zero for veteran homelessness.

In May, Fremont County announced it had functionally ended veteran homelessness. By reaching this milestone, they have created a reality where fewer veterans are experiencing homelessness than can be routinely housed—ensuring veteran homelessness is rare and brief.

Spring Learning Session hosted new communities and celebrated milestones.

Leaders from 87 Built for Zero cities and counties convened at the virtual Spring Learning Session. They gathered to focus on ending homelessness for single adults, building on the foundation for racial equity work, and launching a new cohort model. They also celebrated progress, including the eight communities that drove a reduction in homelessness, the six communities that achieved quality data, and the seven new communities that joined Built for Zero: 

  • Colorado Balance of State–Southwest Region
  • Colorado Balance of State–Western Colorado
  • Downtown Cincinnati Continuum of Care (CoC)
  • Kent County
  • Sonoma County CoC
  • Texas Balance of State–Lubbock
  • Wayne Metropolitan Community Action Agency



Medicine Hat became the first community in Canada to end chronic homelessness.

In June 2021, the Canadian community of Medicine Hat announced that they had reached a significant milestone. The city, located in the province of Alberta, became the first in Canada to functionally end chronic homelessness. Medicine Hat is part of Built for Zero Canada.

Wayfair joined Community Solutions in a new partnership

Wayfair began a long-term partnership with Community Solutions, which included committing an initial $1 million to support the Built for Zero movement.




Community Solutions celebrated 10 years of working to end homelessness.

July 22, 2021 marked the 10-year anniversary of Community Solutions. It has grown over the past decade to support a movement of more than 90 cities and counties committed to measurably and equitably ending homelessness. Fourteen of these communities have already solved homelessness for a population.



An Urban Institute study examined the community-wide impacts of four Built for Zero communities that have reached functional zero.

Research found that achieving functional zero for a population yields benefits across the entire community.

The Urban Institute published research that examined the community-level impacts of ending homelessness for a population. The research found that achieving functional zero for a population yields benefits across the entire community, including individuals both within and outside the target population, the homelessness response system, other systems (like health care, criminal legal, and emergency systems), and the broader community.




Charlotte and Mecklenburg County, North Carolina, reduced veteran homelessness by 20 percent.

Since 2019, the community of 1.11 million has reduced veteran homelessness by 20 percent. They did this by having system-wide, real-time data improving their case conferencing practice, and taking advantage of the various resources made available due to COVID-19 to accelerate their efforts to house as many people as possible. They are also working to develop a racially equitable homeless response system.




We launched a campaign designed to spread the news that #HomelessnessIsSolvable.

The stories of communities solving homelessness can inspire learning and seed new expectations to make homelessness rare and brief everywhere.

Homelessness is a reflection of failing systems, racism, and how our society continues to fail our most marginalized neighbors. In October 2021, we launched Homelessness Is Solvable, a campaign dedicated to lifting up accomplishments, learning, and voices from the movement to end homelessness. We believe that the stories of communities solving homelessness can inspire learning and seed new expectations to make homelessness rare and brief everywhere.



Built for Zero communities convened for the Fall Learning Session featuring guest speaker HUD Secretary Fudge.

This year’s Fall Learning Session included more than 500 attendees from across the country, which included eight communities new to the Built for Zero movement:

  • Central Oregon CoC
  • Northwest Louisiana CoC
  • Omaha/Council Bluffs, Nebraska
  • Pinellas County CoC, Florida
  • Portland, Gresham/Multnomah County CoC, Oregon
  • Salt Lake County CoC, Utah
  • Thurston County CoC, Washington
  • West Virginia Balance of State CoC

Six new communities achieved a quality by-name list, and seven communities achieved shifts in the past six months. Marcia L. Fudge, Secretary of the U.S. Department of Housing and Urban Development, joined the Learning Session and recognized the efforts of Built for Zero community leaders and members in the face of COVID-19.



Detroit was honored with Rocket Mortgage’s Lighting the Way award for reducing veteran homelessness.

Since January 2018, Detroit has made a 44 percent reduction in veteran homelessness. Because of this progress, Detroit was awarded Rocket Mortgage’s Lighting the Way award and was featured in a moving video by Courageous, the brand studio of CNN.

Health systems pilot celebrated one year anniversary.

Homeless response systems and health systems have come together to accelerate reductions in chronic homelessness in five communities.

Community Solutions and the Institute for Healthcare Improvement are leading a pilot exploring how health care systems can help communities end chronic homelessness. Homeless response systems and health systems have come together to accelerate reductions in chronic homelessness in five communities:

  • Bakersfield/Kern County, California–Kaiser Permanente, CommonSpirit Health 
  • Washington County, Oregon–Kaiser Permanente
  • Sacramento County, California–Kaiser Permanente, CommonSpirit Health, University of California–Davis Health, Sutter Health
  • Anchorage, Alaska–Providence St. Joseph Health
  • Chattanooga, Tennessee–CommonSpirit Health


This article was originally published on the Community Solutions website.