The 2019 Digital Rights Corporate Accountability Index ranks 24 digital communications companies on 35 indicators of freedom of expression, governance, and privacy. The analysis found most companies had improved in transparency for privacy policies, but they continue to have inadequate governance of new technologies and business models and unclear, inconsistent policies around harmful speech. The Index, supported by MacArthur, recommends companies go beyond compliance with government regulations and commit to full transparency, more consistent oversight, and consistent applications grievance and remedy mechanism for users.
